Don’t Let Groupthink Rule Your Workplace

Don’t Let Groupthink Rule Your Workplace

Groupthink is all too common when people work together in a brainstorming or planning session. Psychology Today says groupthink “occurs when a group values harmony and coherence over accurate analysis and critical evaluation. It causes individual members of the group to unquestioningly follow the word of the leader, and it strongly discourages any disagreement with the consensus.”

This phenomenon can veer a team or company off course, or it can result in people stereotyping others, including their colleagues —

Is Your Business Locked into Narrow Thinking?

Is Your Business Locked into Narrow Thinking?

Have you heard the riddle of a father and son who get in a horrible car crash that kills the dad? The son is rushed to the hospital and the surgeon exclaims, “I can’t operate, that boy is my son!” The listener’s expectation is challenged when the riddle’s answer is given: The surgeon might be the boy’s mother. Or have you heard about how people see meaningful shapes in their grilled cheese sandwich or homegrown potato? Once you see them, you can’t unsee them; what your mind has conjured becomes your reality...

The Value of Customer-Centered Strategies

The Value of Customer-Centered Strategies

Go Slow to Go Fast by Christine Calvin

Go Slow to Go Fast by Christine Calvin

Have you ever walked into a semi-dried lake bed? You start out on firm sand, and little by little the ground gets softer and stickier and deeper until finally the mud pulls your boots straight off your feet. That’s the position of many companies battling today’s marketplace, particularly small-business owners set in their ways and family businesses unable to overcome Dad’s unwavering march into the ground.

As these companies have pressed forward into the 21st century using 20th-century approaches, the earth under them has become more viscous, slowing them down, pulling them under. Trudging forward against the headwinds of an ever-changing marketplace, more and more businesses are losing their footing.

As we all well know...

Is Your "Be Like Me" Mentality Hurting Your Team?

Is Your "Be Like Me" Mentality Hurting Your Team?

We are all born with preferences for introversion and extraversion. Some of us sit in the middle of the continuum (ambiverts), but people typically fall into one of these two categories. And you might be surprised by how the two different groups perceive one another. Here are some weirdly revealing answers I’ve heard in response to questions I ask about what people say they dislike about introverts and extroverts: