Don’t Let Groupthink Rule Your Workplace

Don’t Let Groupthink Rule Your Workplace

Groupthink is all too common when people work together in a brainstorming or planning session. Psychology Today says groupthink “occurs when a group values harmony and coherence over accurate analysis and critical evaluation. It causes individual members of the group to unquestioningly follow the word of the leader, and it strongly discourages any disagreement with the consensus.”

This phenomenon can veer a team or company off course, or it can result in people stereotyping others, including their colleagues —

Visualize Your Strategy

Visualize Your Strategy

Are you the kind of person who thinks in pictures? If so, then storyboarding is for you. Are you the kind of person who doesn’t think in terms of pictures? If so, then storyboarding is for you, too — you may just not know it yet.

I sometimes struggle to keep clients in my workshops focused and inspired. When creating a plan for an 8-hour workshop, my biggest competition is the lure of a smartphone coupled with progressively shorter attention spans. Recently, while attending a

What's Your Why?

What's Your Why?

Eric Thomas, a self-described coach and motivational speaker, asks in his motivational video series the thought-provoking question, “What’s your why?” He wants us to think about why we do what we do. What drove you into your chosen field? What’s the why that keeps you resilient through the ups and downs? Here’s a question that cuts to the heart of your why: What do you hope people will say about you when you’re gone?

Leadership Can Happen Unexpectedly

Leadership Can Happen Unexpectedly

Last fall, my husband and I vacationed with my youngest son, Max, who is a high school English teacher working in Hanoi, Vietnam. During a side trip to Cambodia to visit the ancient temple complex of Angkor Wat, I witnessed an unexpected act of leadership by Max.

A group of 10 tourists from another country were walking in front of us when the matriarch suddenly flung a soda can into the jungle on the temple’s grounds.

How to Build Your Team

How to Build Your Team

There is an old parable that goes like this: When people head out to the same bus stop in the morning from their various homes, they are all acting as individuals. When they gather at the stop waiting for the bus, they become a group. Once on the bus though, the vehicle hits a guardrail and hangs precariously with all their lives in the balance. Now the group becomes a team:

Start the New Year with a New Mindset

Start the New Year with a New Mindset

Ebenezer Scrooge learned his lessons the hard way. It required a harrowing night of visits from three ghosts to set him on a better path. Mr. Scrooge took his ghostly apparitions’ messages to heart, and bought the big fat goose for the family of his poor, bedraggled employee Bob Cratchit. He also thought more about how he could catapult his newfound enthusiasm for helping others from the joyful festivities of late December into the cold, yet ever-hopeful newness of January. He promised to make Cratchit’s life at work more purpose-driven and well-defined, and committed to starting the New Year providing better clarity for his team. You should do the same by asking yourself these questions:

Is Your Business Locked into Narrow Thinking?

Is Your Business Locked into Narrow Thinking?

Have you heard the riddle of a father and son who get in a horrible car crash that kills the dad? The son is rushed to the hospital and the surgeon exclaims, “I can’t operate, that boy is my son!” The listener’s expectation is challenged when the riddle’s answer is given: The surgeon might be the boy’s mother. Or have you heard about how people see meaningful shapes in their grilled cheese sandwich or homegrown potato? Once you see them, you can’t unsee them; what your mind has conjured becomes your reality...

The Value of Customer-Centered Strategies

The Value of Customer-Centered Strategies